Think Outside - Square peg. Round World. Think Outside the Box

Free Shipping on All Orders Over $50! Order Status

Shipping and Returns

Think-Outside.com ships FedEx. Options include ground, three-day, two-day and next-day shipping.

We offer flat rate shipping.
US addresses:

  • Ground - $7.00
  • 3 Day Select - $12.00
  • 2nd Day Air - $14.00
  • Standard Overnight - $24.00

We cannot ship orders to a PO Box. If you need to ship to an APO/FPO box, please call Customer Service Toll-free at (855) 485-3174 or by e-mail at info@think-outside.com and we will be happy to process your items and get them to their respective APO/FPO addresses.

Shipping

Our shipping estimator continuously calculates the amount of goods in your cart and their respective weights prior to final checkout. Total shipping costs are based on a combination of the total number of items, their respective weights and their final destination zip code.

Tracking

After placing your order, you will receive a receipt and confirmation of your order. You can log into your account at any time to track the status of your order. You will receive an email when your order has shipped, and you can then view your tracking number online in your account area.

Returns

We understand that, although the pictures look great, you cannot touch/feel what you are buying or maybe it is just not what you had in mind. NO WORRIES we've done it! This is why we give you 30 days to decide if it's right for you.

In order to send a return, we ask that you contact us through our Toll Free number(855) 485-3174 or by e-mail at info@think-outside.com to obtain a Return Authorization (RA) number. An RA number is required for returns. After receiving your Return Authorization Code, please send your Think OutsideLLC product, your return authorization code, and a copy of your receipt to:

  • Think Outside, LLC
  • ATTN: RA # _______
  • 7401 Katelyn Court Ste. A
  • San Diego, CA 92120

Upon receipt, we will refund the entire amount you paid for the products and original basic shipping charges. Your return will be processed within 3 business days of being received at our warehouse and refunds will be issued through the original method of payment. You will receive an e-mail notification once your return is processed.

**Please note that items can only be returned if they are in their original-unwashed condition including all tags and your receipt. Refunds will be issued as fast as possible after receipt of your returned item. However, processing may take up to 14 days.

Exchanges

If an exchange is requested, a new order will be placed as you indicate on the Return Form. The exchange order will be charged to the method of payment used on the original order. Standard shipping cost for any exchange is paid by Think-Outside.com.

You may also opt to initiate an exchange through our Customer Service center. You have two options here:
a. Opt for an exchange on the exact same product you originally purchased. We will cover the shipping costs - inbound and outbound but will ship the exchange only after receipt and processing of the originally returned item. b. If you would like your exchange item immediately you will be charged for the exchange item, plus shipping. We will promptly refund the cost of that item, plus standard ground shipping, when the originally purchased item is received by us and processed. Please allow up to 14 days to complete this process once the original item has been returned to us.